Guangzhou Unemployment Benefits Online Application | Generated by AI
Question: In Guangzhou, how to apply for unemployment benefits using the WeChat mini-program or the Yue Sheng Shi (粤省事) government app?
Answer:
In Guangzhou, applying for unemployment insurance benefits (失业保险金, shīyè bǎoxiǎn jīn) can be done entirely online via the “粤省事” (Yue Sheng Shi) WeChat mini-program, which is the official Guangdong government platform for social services. This streamlines the process, allowing you to handle unemployment registration, benefit application, and monthly eligibility checks without visiting an office. The process requires prior contributions (at least 1 year) and proof of involuntary unemployment. Applications must be submitted within 60 days of job loss.
Prerequisites
- Real-name authenticated WeChat account.
- Linked social security card (电子社保卡) in the app.
- Employer-issued termination certificate (解雇证明 or 解除劳动合同证明).
- Valid ID (身份证 for locals; passport/residence permit for expats).
- Bank account for payments.
If you haven’t registered as unemployed yet, start with unemployment registration (失业登记) in the same app—it’s a prerequisite for benefits.
Step-by-Step Guide via 粤省事 WeChat Mini-Program
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Open the App: Search for “粤省事” in WeChat, enter the mini-program, and log in with real-name authentication (face scan or password). Switch your location to “广州市” (Guangzhou) in the top-left menu if prompted.
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Navigate to Services: Scroll to or search for 社保就业 (Social Security & Employment) > 失业 (Unemployment) > 失业保障 (Unemployment Protection) > 失业金待遇申领 (Unemployment Benefit Application).
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Start Application: Click 开始办理 (Start Handling). Read the guidelines and commit by selecting “我承诺遵守上述内容” (I Commit to the Above).
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Eligibility Check: Click 资格校验 (Qualify Check). The system auto-verifies your contributions and status. If passed, proceed; if not, it will explain issues (e.g., insufficient contributions).
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Fill in Details: Auto-populated fields include contact info, unemployment date, and termination reason. Manually add missing details like employment certificate number or bank info. Click 下一步 (Next).
- Upload Documents: Scan and upload:
- Termination certificate from employer.
- ID/passport.
- Social insurance payment proof (if not auto-detected).
- Recent photo (for some cases). Use the in-app scanner for ease.
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Review and Submit: Check all info on the confirmation page. Click 确认提交 (Confirm Submit). You’ll get a reference number for tracking.
- Approval and Next Steps: Review takes 3–7 working days. Track progress via 业务详情 (Business Details). Once approved, benefits (approx. 1,500–1,800 RMB/month) deposit monthly to your bank. Attend virtual job-seeking activities if required.
Monthly Eligibility Check (资格核对)
From the second month of benefits, log in monthly (any day) via the same path: 社保就业 > 失业 > 失业保障 > 失业保险金资格核对手续（按月）. Complete a quick online form or face scan to confirm you’re still jobless. Missing two months in a row stops payments.
Other WeChat Mini-Programs for Related Steps
- Unemployment Registration (if not done): Use “粤就业” mini-program > 办事中心 (Service Center) > 就业失业 (Employment & Unemployment) > 失业登记网上申请 (Online Unemployment Registration). Fill basics and submit—links to 粤省事 for benefits.
- Alternative Channels: “电子社保卡” (Electronic Social Security Card) > 专题服务 (Special Services) > 失业服务 (Unemployment Services) > 失业登记 or benefits. Or “12333” > 热门服务 (Hot Services) > 失业登记办理.
Tips
- Download updates for 2025 features like auto-refunds or extended subsidies.
- If issues arise (e.g., expat visa complications), call 12333 hotline or visit a district social insurance center.
- Track contributions in-app under 社保查询 (Social Security Query).
This digital process was enhanced in 2023–2025 for efficiency, covering 90%+ of cases without in-person visits.
References:
- 【社保今日说】如何在“粤省事”微信小程序申领失业金？
- 广州粤省事失业补助金申领指南（附流程）- 广州本地宝
- 2023广州失业保险金粤省事操作指引- 广州本地宝
- 广州粤省事失业金领取流程- 本地宝
- 失业登记常见问题解答-广州市人力资源和社会保障局网站
- 广州市失业登记办理指南 - 广州市人民政府门户网站
- 关于失业登记的常见问题解答-广州市南沙区人民政府门户网站
- 广州市失业保险常见问题解答（2025年11月版） - 广州市人民政府门户网站