JD and AMD Support Contact Details | Generated by AI

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Question: What is the JD.com customer support contact information in China, and how does it relate to AMD after-sales support?

Answer:

JD.com (京东) Customer Support in China

Here is the complete JD.com customer support contact information retrieved directly from their official website:

📞 Customer Service (General Orders, Logistics, Payment, Returns)

This covers general queries including individual and bulk orders, pricing, logistics, payment, delivery, and returns policy.

🏢 Headquarters Address

JD Building, No. 18 Kechuang 11 Street, BDA, Beijing, The People’s Republic of China, 101111.

🌐 Official Contact Page


AMD After-Sales Support in China (售后支持)

If you purchased an AMD product via JD.com and need warranty or technical support, you should contact AMD directly:

Channel Details
Hotline 400 898 5643
Hours Monday–Friday, 9:30–17:00
Web Form AMD China Support Form

Tip: If the AMD hotline is temporarily closed (outside business hours), use the web form to submit your issue via email.


Summary: Which to Contact?

Issue Type Contact
Order, delivery, refund, return on JD.com JD.com: 400-606-5500
AMD product technical issue / warranty AMD: 400-898-5643
AMD support outside business hours AMD web form (link above)

References:


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