JD and AMD Support Contact Details | Generated by AI
Question: What is the JD.com customer support contact information in China, and how does it relate to AMD after-sales support?
Answer:
JD.com (京东) Customer Support in China
Here is the complete JD.com customer support contact information retrieved directly from their official website:
📞 Customer Service (General Orders, Logistics, Payment, Returns)
- Phone: +86-400-606-5500 (available 24/7)
- Email: service@jd.com
This covers general queries including individual and bulk orders, pricing, logistics, payment, delivery, and returns policy.
🏢 Headquarters Address
JD Building, No. 18 Kechuang 11 Street, BDA, Beijing, The People’s Republic of China, 101111.
🌐 Official Contact Page
AMD After-Sales Support in China (售后支持)
If you purchased an AMD product via JD.com and need warranty or technical support, you should contact AMD directly:
| Channel | Details |
|---|---|
| Hotline | 400 898 5643 |
| Hours | Monday–Friday, 9:30–17:00 |
| Web Form | AMD China Support Form |
Tip: If the AMD hotline is temporarily closed (outside business hours), use the web form to submit your issue via email.
Summary: Which to Contact?
| Issue Type | Contact |
|---|---|
| Order, delivery, refund, return on JD.com | JD.com: 400-606-5500 |
| AMD product technical issue / warranty | AMD: 400-898-5643 |
| AMD support outside business hours | AMD web form (link above) |
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