Missing Channel for azure/gpt-5.5

Missing Channel for azure/gpt-5.5 | Generated by AI

Home 2026.06

The error is not from Hermes — it’s from ORG2 trying to call azure/gpt-5.5 through a new-api/one-api reverse proxy. The Chinese error message:

分组 default 下模型 azure/gpt-5.5 无可用渠道（distributor）

means: “Model azure/gpt-5.5 has no available channels under the ‘default’ group”

This is a backend config issue on the API proxy side, not an ORG2 code bug.

How to Fix

Option 1 — Change the model in ORG2

In the ORG2 app, go to Settings → Provider/Model settings and switch from azure/gpt-5.5 to a model that actually exists in your proxy. If your proxy is backed by Azure OpenAI, common available models are:

azure/gpt-4o
azure/gpt-4o-mini
azure/gpt-4.1

Option 2 — Add the model to your new-api/one-api proxy

If you’re running a new-api or one-api instance:

Log in to your proxy admin panel
Go to Channels → edit the Azure channel
Add gpt-5.5 to the model list (or check if it’s even a real model name — as of now, gpt-5.5 doesn’t exist from OpenAI/Azure)
Make sure the channel is enabled and healthy

Option 3 — Check if the model name is correct

gpt-5.5 is not a known OpenAI/Azure model. If you meant:

gpt-4.5 → available as Azure model in some regions
o3 / o4-mini → reasoning models
gpt-4o → most common

Update the model name in ORG2 to match what your proxy actually supports.

TL;DR

Your API proxy (new-api/one-api) has no channel configured for azure/gpt-5.5. Either fix the model name in ORG2 settings, or add the model to your proxy’s channel config. The “reconnecting” state is ORG2 retrying the failed request.

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