Reclassifying a Site in Blue Coat | Generated by AI
Question: How to change a site’s category in Symantec Blue Coat’s system to get it unblocked?
Answer:
Directly on sitereview.bluecoat.com:
Steps
1. Look up the site
Go to:
https://sitereview.bluecoat.com/#/lookup-result/huggingface.co
2. See current category
It shows what category Blue Coat currently assigns — e.g. Technology/Internet, File Storage, Malicious Sources etc.
3. Submit reclassification
On the same page there’s a “Submit for Review” or “Suggest a Category Change” button.
Fill in:
- Your suggested category → pick something benign like
Technology/InternetorResearch/Reference - Reason → write 1-2 sentences
Example reason:
HuggingFace is a legitimate AI/ML research platform used by
engineers and researchers worldwide for accessing open-source
models and documentation. It should be categorized as
Technology/Internet or Research/Reference.
4. Submit — no account needed
Symantec accepts anonymous submissions. They review and update their global database.
What happens after
Your submission
↓
Symantec reviews (1-2 weeks)
↓
Global Blue Coat DB updated
↓
All corporate proxies using Blue Coat
auto-pull the new category
↓
Your bank's proxy unblocks it automatically
Realistic outcome
| Current Category | Chance of success |
|---|---|
Malicious Sources |
Low — hard to reclassify |
File Storage |
Medium |
Technology/Internet already |
Already correct, IT policy is blocking it — different problem |
Uncategorized |
High — easy win |
If it’s already correctly categorized but your bank’s policy blocks that category — then reclassification won’t help. That becomes an internal IT whitelist request instead.