Reclassifying a Site in Blue Coat

Reclassifying a Site in Blue Coat | Generated by AI

Home 2026.06

Question: How to change a site’s category in Symantec Blue Coat’s system to get it unblocked?

Answer:

Directly on sitereview.bluecoat.com:

Steps

1. Look up the site

Go to:

https://sitereview.bluecoat.com/#/lookup-result/huggingface.co

2. See current category

It shows what category Blue Coat currently assigns — e.g. Technology/Internet, File Storage, Malicious Sources etc.

3. Submit reclassification

On the same page there’s a “Submit for Review” or “Suggest a Category Change” button.

Fill in:

Your suggested category → pick something benign like Technology/Internet or Research/Reference
Reason → write 1-2 sentences

Example reason:

HuggingFace is a legitimate AI/ML research platform used by
engineers and researchers worldwide for accessing open-source
models and documentation. It should be categorized as
Technology/Internet or Research/Reference.

4. Submit — no account needed

Symantec accepts anonymous submissions. They review and update their global database.

What happens after

Your submission
      ↓
Symantec reviews (1-2 weeks)
      ↓
Global Blue Coat DB updated
      ↓
All corporate proxies using Blue Coat
auto-pull the new category
      ↓
Your bank's proxy unblocks it automatically

Realistic outcome

Current Category	Chance of success
`Malicious Sources`	Low — hard to reclassify
`File Storage`	Medium
`Technology/Internet` already	Already correct, IT policy is blocking it — different problem
`Uncategorized`	High — easy win

If it’s already correctly categorized but your bank’s policy blocks that category — then reclassification won’t help. That becomes an internal IT whitelist request instead.

Back Donate