Refund on Xianyu Before Confirming Receipt | Generated by AI
Question: How to request a refund on Xianyu after receiving an old AMD Radeon Pro VII GPU but before confirming receipt?
Answer:
Since you have received the GPU but have not clicked “确认收货”, you are in the best position to request a return/refund. Do not click “确认收货”.
Steps in Xianyu (闲鱼):
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Open the order:
- 闲鱼 App → 我的 → 我买到的 → find the AMD Radeon Pro VII order.
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Choose:
- 申请退款 / 我要退款
- If available, choose 退货退款 (return + refund).
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Reason: Pick something close to:
- 商品与描述不符 (item not matching description) — strongest if the seller did not clearly explain age/condition.
- Or 不想要了 / 不满意 (changed mind) — weaker, because second-hand transactions usually don’t support unconditional returns.
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Write a clear message: Example:
你好,我已经收到显卡,但是测试后发现这张 AMD Radeon Pro VII 年代较久,使用场景和兼容性风险比较高,不符合我的使用需求。
目前我还没有确认收货,希望申请退货退款。我会保持显卡和包装完整,按照闲鱼流程寄回。
麻烦同意退款,谢谢。
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Do not ship it back before the refund/return process is approved. Wait for:
- seller agrees, or
- Xianyu介入 (闲鱼客服仲裁).
Important:
- If the seller wrote clearly: “老卡”“二手”“不退不换”“测试正常”, your chance is lower.
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If the seller hid important information (for example: mining card, repaired card, broken ports, BIOS modification, unstable operation), document everything:
- photos/video of package opening
- GPU serial number
- test results (GPU-Z, ROCm/CUDA/OpenCL tests)
- screenshots of seller description.
The AMD Radeon Pro VII is indeed an older workstation GPU (2020-era, 16GB HBM2). At ¥630 it is a niche purchase, and compatibility/power/driver issues are reasonable concerns, but Xianyu usually focuses on whether the item matches the listing, not whether the buyer later dislikes the product.
Your best move now:
- Do not confirm receipt.
- Open 退货退款 request.
- Keep all evidence.
- Communicate politely; avoid saying only “old card, don’t want it” — say “does not match my expected usage / compatibility risk”.